Wear Life Guarantee

If you’ve purchased four or more Bridgestone Turanza Serenity Plus tyres and a wheel alignment in one transaction from a Bridgestone store, then your tyres automatically qualify for our 50,000km Wear Life Guarantee.

Should your Bridgestone Turanza Serenity Plus tyres wear out before travelling 50,000kms, we’ll provide you with a pro-rata credit towards the cost of new comparable replacement tyres.

For this Wear Life Guarantee to remain valid, you must bring your vehicle in to any Bridgestone Select, Bridgestone Service Centre or Bridgestone Tyre Centre store for the free scheduled tyre maintenance.

Available on Bridgestone Turanza Serenity Plus tyres.

Qualifying for the Wear Life Guarantee

Purchases of four or more Turanza Serenity Plus tyres with a wheel alignment in one transaction automatically qualify for the Wear Life Guarantee.

Simply attach the original receipt to your Bridgestone benefits booklet and store it in your vehicle’s glove box. Complete the scheduled service program with free services as outlined in the Bridgestone benefits booklet.

Exercise good general vehicle and tyre maintenance, including ensuring correct inflation pressure and wheel alignment is maintained to ensure your Wear Life Guarantee remains valid.

Your tyre technician will check your vehicle’s wheel alignment at each service and you may be required to purchase a wheel alignment to ensure your Wear Life Guarantee remains valid.

Ask in store today!

Making a Claim

Should your tyres become worn out before having travelled 50,000 kilometres take your vehicle to your nearest Bridgestone Select, Bridgestone Service Centre or Bridgestone Tyre Centre outlet for an assessment.

Provided you have maintained and recorded the Service Schedule on the Wear Life Guarantee Agreement, you will receive a credit discount towards the replacement tyres based on the actual wear life achieved.

The Tyres are deemed to have worn out when the Tyre tread is uniformly 1.6mm (which means that the tyre tread has worn down to the top of the built-in indicators in the tread grooves) as measured and assessed by an Authorised Bridgestone Dealer, whose decision is final.

To determine the replacement price, the percent of guaranteed wear life obtained is multiplied by the purchase price of the effected tyre(s).

For example, if your tyres achieved 90% of the guaranteed wear life, you will receive a credit towards your next set of Bridgestone tyres to the value of 10% of the purchase price of the replacement tyres.

Credit Replacement Tyres

Where: “Kilometres Travelled” means the number of kilometres the Tyres have actually travelled when presented to an Authorised Bridgestone Retailer for assessment as recorded in the Bridgestone benefits booklet. “Price” means the price of the replacement tyres as quoted at the time of replacement.

The Tyre(s) will be retained by the Bridgestone store for analysis by a Bridgestone technician.

How to qualify

The Bridgestone benefits  tyre maintenance program and Road Hazard warranties are only available on purchases made at Bridgestone Select, Bridgestone Service Centre and Bridgestone Tyre Centres. How to qualify for each of our retail programs is outlined below.

ProgramBridgestoneFirestoneSupercatDayton & Primewell
benefits Tyre maintenance programAllN/A
Road Hazard WarrantyAll Passenger^N/AN/A
Run Flat AssuranceAll Passenger RFT^N/AN/A
Manufacturer WarrantyAll
Wear Life GuaranteeTuranza Serenity Plus+N/AN/AN/A

The following conditions apply. 1. To be eligible, tyres must be purchased in sets of four (4) or more with a wheel alignment in one transaction. 2. Tyres must be uniformly worn down to the tread wear indicators for a claim to be considered. 3. The tyres must remain fitted to the original vehicle. 4. The service schedule must be maintained and recorded in the Bridgestone benefits booklet. 5. Claims must be made within five (5) years of date of purchase. 6. Where eligible, a credit is granted on the purchase of replacement tyres and cannot be redeemed in cash or other services. 7. Bridgestone Australia Ltd. reserves the right to withdraw this offer at any time without notice. The following exclusions apply. 1. Accidental damage including irreparable punctures, gutter damage, potholes or damaged roads, or breaks or cuts from foreign objects are covered by Bridgestone’s Safe Drive Road Hazard Warranty. 2. Tyres used in commercial service, motorsport, racing or other competitive use, or towing. 3. Wear caused by improper use, including but not limited to improper maintenance, overloading, defective vehicle components, and abuse. 4. Wear caused by tyres being used on unsealed roads. 5. The Wear Life Guarantee does not cover loss of time, inconvenience, or loss of vehicle use. Liability and losses of a consequential nature are limited to the extent permitted by law. Available at participating Bridgestone Select stores. ^Excludes 4x4 and SUV products, including those with passenger construction. +Wear Life Guarantee only valid on purchases of four Turanza Serenity Plus tyres with a wheel alignment. Please direct all enquiries in relation to your benefits service program here.

 

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